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Concept

Approval

A pause in a flow where a named person decides before work continues.

What a approval is

For steps with real consequences — sending money, emailing a customer, deleting records — add an approval. The flow stops, routes the decision to a person, and continues only after they approve. Approvals arrive in the app or in Slack, so deciding takes one click.

Reach for it when

  • A flow step sends money, emails a customer, or deletes records.
  • Compliance wants a named person on the hook for a decision.
  • You want automation to draft and humans to decide.

Add the human gate

  1. 1
    In the workflow editor, add a step where the consequential action happens.
  2. 2
    Route the approval to a specific person or role.
  3. 3
    Approvals arrive in the app and on connected surfaces like Slack — deciding is one click.

Where it lives

Approval steps inside the workflow editor; pending ones reach the assignee directly.